Small businesses must understand how their customers come to hear about the business, what motivates them to buy, and what makes them come back. In this presentation, we will discuss the concept of customer journey mapping and explain how small businesses can use this tool to grow their businesses and thrive in our modern economy.
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Joining the chamber has opened up many opportunities to meet business owners and make some lasting friendships while building rapport and trust. The chamber is very supportive of their members and volunteering for different events creates support and awareness for all that is available as a member. They are a good source of connecting with the community